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Commercial Agencies’ Services - To Whom It May Concern Certificate

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Agency Official Letter

This service allows the commercial agent to submit a request for notifying customs of his registered agency, to prevent entry of products except through his agency. This service allows the issuance of a letter - upon the customer's request - indicating the details of the commercial agency.

Service Fees

  • Invoice Value (AED) Fees (AED) (Updated fees)

Conditions and Requirements

    • An official request must be submitted, signed by the relevant party.

Required Documents

    • Electronic application form
    • Letter signed and stamped by the commercial agent
    • Official request signed by the relevant party
    • A letter signed and stamped, bearing the letterhead of the company

Steps and Procedures

    • 01Submit the application form electronically, together with a letter signed and stamped by the commercial agent.
    • 02Submit the application form electronically via the MoE website.
    • 03Receive To Whom It May Concern certificate.

Service Rating

Average Duration for Service Delivery

1 working day

Service Provision Channels

Ministry of Economy's website

Target Audience

Owners of agencies registered in the Ministry of Economy's commercial agencies registry

Service Provision Timings

24 hours

Contact Details

Commercial Registration and Certificate of Origin Department

Phone

8001222

Email

info@economy.ae

Communication Channels

Call centre and customer protection
 

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