MOE Popular Search Keywords

Search in the Website

Advanced Search

Popular Search

Accessibility Options

  • A+
  • A
  • A-

Preferred Colours

Night Vision

Translate this page to

The Ministry is not responsible for the translation output by Google.

Asset Publisher

Asset Publisher

Breadcrumb

BISSELL®

Notification of corrective action in respect of certain BISSELL® Cordless Wet Dry Vacuum Floor Cleaners

10 Jan 2023
Product CategoryHome appliance
AgentBISSELL®
Product DescriptionBISSELL® Cordless Wet Dry Vacuum Floor Cleaners, Model 2588E and 25825, (“Affected Products”).
Year of ManufacturingBetween July 2019 and January 2021
Country of OriginChina
Number of Units1726
Defect DescriptionThrough BISSELL’s internal quality procedures and field monitoring, it has identified that some circuit boards inside the Affected Products’ battery pack may be susceptible to the creation of localized hot spots. In a small number of cases, this could lead to a risk of the circuit board overheating or catching fire. The probability of injury to users has been assessed as Low. Nevertheless, out of an abundance of caution, BISSELL is taking certain actions to address the potential issue. BISSELL has ceased manufacturing the Product and, out of an abundance of caution, is taking corrective action in respect of products in the supply chain and in the hands of consumers
Instructions of use for preventionBISSELL is asking consumers to check the model number against the details above and, if their product is affected, immediately remove the Affected Product from the charging base, stop using it and visit recall.BISSELL.com to arrange for a free replacement.
ProcedureIn order to ensure consumers are informed of this issue, BISSELL will take the following steps: i. Asking distributors and retailers to stop selling the Affected Products; ii. Making available posters for use in-store and providing sample wording for use on retailer websites and social media; iii. Contact consumers directly via email, where their details are available; iv. Preparing a social media statement to be used on Facebook, Instagram and Twitter where available; and v. Updating its BISSELL website to provide further details of this issue and the actions consumers should take.

Communication Channels

Call centre and customer protection
800-1222
 

What's New

Did you find the content of this page helpful?

Asset Publisher

Ministry of Economy's Unified Number

800 1222

All rights reserved. Ministry of Economy

United Arab Emirates 2020

Screen resolution should be 1280x1024 for best browsing experience. Browser Compatibility: IE 11.0+, Firefox 35.0+, Safari 5.1+, Google Chrome 39.0+.

Page was last updated on:

02 May 2025 2:18:05 PM

Subscribe to our Newsletter

Ministry of Economy Dashboards App

Additional Components

Number of Visitors

157506834
  •