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BISSELL®

Notification of corrective action in respect of certain BISSELL® Cordless Wet Dry Vacuum Floor Cleaners

10 Jan 2023
Product CategoryHome appliance
AgentBISSELL®
Product DescriptionBISSELL® Cordless Wet Dry Vacuum Floor Cleaners, Model 2588E and 25825, (“Affected Products”).
Year of ManufacturingBetween July 2019 and January 2021
Country of OriginChina
Number of Units1726
Defect DescriptionThrough BISSELL’s internal quality procedures and field monitoring, it has identified that some circuit boards inside the Affected Products’ battery pack may be susceptible to the creation of localized hot spots. In a small number of cases, this could lead to a risk of the circuit board overheating or catching fire. The probability of injury to users has been assessed as Low. Nevertheless, out of an abundance of caution, BISSELL is taking certain actions to address the potential issue. BISSELL has ceased manufacturing the Product and, out of an abundance of caution, is taking corrective action in respect of products in the supply chain and in the hands of consumers
Instructions of use for preventionBISSELL is asking consumers to check the model number against the details above and, if their product is affected, immediately remove the Affected Product from the charging base, stop using it and visit recall.BISSELL.com to arrange for a free replacement.
ProcedureIn order to ensure consumers are informed of this issue, BISSELL will take the following steps: i. Asking distributors and retailers to stop selling the Affected Products; ii. Making available posters for use in-store and providing sample wording for use on retailer websites and social media; iii. Contact consumers directly via email, where their details are available; iv. Preparing a social media statement to be used on Facebook, Instagram and Twitter where available; and v. Updating its BISSELL website to provide further details of this issue and the actions consumers should take.

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Page was last updated on:

23 May 2025 4:58:48 AM

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