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Breadcrumb
Cadillac, Chevrolet, GMC
Advanced Notification for Upcoming Safety Recall of 2023 Model Year Cadillac XT5 and XT6, Chevrolet Blazer and Traverse, and GMC Acadia vehicles for Half-Shaft Disengagement (Reference # N222389310)
18 Apr 2023
| Product Category | vehicle |
| Agent | Al Ghandi Auto\ Bin Hamoodah Auto |
| Contact number | Al Ghandi Auto: Dubai – contact 80024222 Bin Hamoodah Auto: Abu Dhabi – contact 024448888 Al Ain – contact 037211877 |
| Product Description | Cadillac XT5 Cadillac XT6 Chevrolet Blazer Chevrolet Traverse GMC Acadia |
| Year of Manufacturing | 2023 |
| Country of Origin | United States, Mexico |
| Number of Units | Cadillac XT5 = 3; Cadillac XT6 = 2; Chevrolet Blazer = 6; Chevrolet Traverse = 22; GMC Acadia = 16 Total = 49 |
| Defect Description | These vehicles may contain a dimensionally incorrect sun gear inside the transmission. This condition can cause the driver-side half-shaft to disengage from the transmission, causing a loss of propulsion and/or a loss of mechanical park. Drivers may hear a grinding or clicking noise from the front of the vehicle. If the vehicle unexpectedly loses propulsion and/or mechanical park, there is increased risk of a crash or roll-away. |
| Instructions of Use for Prevention | If special instructions are provided, they will be communicated to our customers through our dealers. |
| Procedure | GM is currently developing a remedy for this condition. The remedy and parts required to carry out the recall repairs are not available with GM dealers yet. Once the remedy and/or sufficient quantity of parts is available, the recall bulletin will be released, and dealers can begin repairing vehicles. We will communicate another notification letter to you once the recall activity commences. |
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