Clarks
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Breadcrumb
Clarks
Recall of Clarks shoes (2022 Brinkley models)
05 Dec 2022

Product Category | Clarks women's shoes. |
Agent | United Emirates Agencies Co |
Product Description | Clarks shoes (2022 Brinkley models) |
Year of Manufacturing | 2022 |
Country of Origin | Shilihe Industrial Zone Guangshui Hubei Province Guangshui City China |
Number of Units | 250 units of the Brinkley Step (article 26166603); 212 units of the Brinkley Ave (article 26166623); and 192 units of the Brinkley Shore (article 26166596). |
Defect Description | Clarks recently became aware that two of its shoe products (the Brinkley models), may contain azo dyes. Specifically, CAS 92-87-5 (benzidine) and CAS 119-90-4 (dimethoxybenzidine) may be present in the uppers. The affected products are Clarks slip-on women's shoes with navy and dark navy colored fabric on the upper which were produced for Spring/Summer 2022 known as the Brinkley product lines. Prolonged and direct contact with the shoes’ upper material can expose the wearer to these chemicals, which are toxic and can cause adverse health effects. |
Instructions of use for prevention | All resellers in the United Arab Emirates have been instructed to stop selling the affected products. Clarks is also providing them with a consumer notification email, a retail point of sale notice, and instructions for providing consumers a full refund. Additionally, Clarks is issuing a global press release about the recall. |
Procedure | Consumers are to return the affected products to the resellers where they were purchased for a full refund |
Communication Channels
Call centre and customer protection
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Page was last updated on:
02 May 2025 3:49:03 AM
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