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Breadcrumb
Ford
Recall of Ford Models Explorer Vehicles 2020-2022 Model Year (MY), reprogramming the powertrain control module to the latest level
18 Apr 2023
| Product Category | Vehicle |
| Agent | Al Tayer Motors\ Premier Motors |
| Contact number | 800668677 |
| Product Description | Ford Explorer |
| Year of Manufacturing | 2020-2022 |
| Country of Origin | USA |
| Number of Units | 14 |
| Defect Description | In some of the affected vehicles, the powertrain control module (PCM) did not receive the correct calibration during Recall 22S27. The missing calibration prevents the vehicle from automatically applying the electronic parking brake in park position. If the parking brake is not applied, the loss of the primary park torque will allow the vehicle to roll increasing the risk of crash and injury. It is also possible that the rear axle mounting bolt may fracture during vehicle acceleration and move out of position, leading to severe noise and vibration. If the rear axle bolt breaks, the driveshaft/half shafts may become disconnected, resulting in loss of transmission torque to the rear wheels, which is necessary to hold the vehicle in park. |
| Instructions of use for prevention | Customer should contact the dealer for an appointment to reprogram the powertrain control module to the latest level. |
| Procedure | Reprogram the powertrain control module to the latest level, at the earliest free of charge |
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