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Breadcrumb
Lexus
Special Service Campaign for certain 2022 Model Year Lexus NX
22 Apr 2022
| Product Category | vehicle |
| Agent | Al-Futtaim Motors |
| Product Description | Lexus NX |
| Year of Manufacturing | 2022 |
| Country of Origin | Japan |
| Number of Units | 46 |
| Defect Description | The subject vehicles are manufactured with body panels that are spot-welded to the left and right front shock absorber mounting areas. During the spot-welding of these panels there is a possibility that certain spot-welds were missed. In this condition, cracks and breakage may occur on other spot-welds and/or on the body panels around the front shock absorber mounting areas. Under longer-term (time and mileage) use, this could eventually cause a front shock absorber to separate from the mounting area, resulting in a loss of vehicle driving stability, increasing the risk of crash. |
| Procedure | Al-Futtaim Motors will contact the concerned customers to inform them about this campaign and to reserve their cars as soon as the required spare parts are available. Where the repair process will be free of charge. For more information, please contact the Al-Futtaim Motors Customer Service Center at 800-53987 From Saturday to Thursday from 8:00 am to 7:00 pm |
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