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Breadcrumb
Sony
Recall Campaign for “SONY” Electret Condenser Microphone ECM-44 series [ECM-44B and ECM-44BMP]
01 Feb 2023
| Product Category | Professional Audio |
| Agent | SONY MIDDLE EAST AND AFRICA FZE |
| Contact number | 0097148815488 |
| Product Description | Electret Condenser Microphone ECM-44 series |
| Year of Manufacturing | ECM-44B – 1985 | ECM-44BMP – 1997 |
| Country of Origin | Japan |
| Number of Units | Total 179 pcs [ (i) ECM-44B: 89 pcs; (ii) ECM-44BMP: 90 pcs ] |
| Defect Description | The level of “Bis (2-ethylhexyl) phthalate (“DEHP”) exceed the permissible amounts as prescribed in the UAE Cabinet Order No. 10 of 2017 regarding the UAE Regulations for Control of Hazardous Substance Ratios in Electric and Electronic Devices (“UAE RoHS Regulation”) in the PVC molded part that connects the cable with the microphone in ECM-44 series |
| Instructions of use for prevention | Consumer is recommended to stop using the defected ECM-44 units and contact Sony or its dealer for exchange with a new and fully compliant unit or, if exchange is not possible, then refund the paid price |
| Procedure | Consumer is required to contact the Customers Service Center of one of the followings companies where he/she purchased the defective ECM-44 unit: 1. Advanced Media Trading LLC : +971 4 352 99 77 2. Future Art Broadcast Trading LLC : +971 4 272 20 39 3. United Broadcast & Media Solutions LLC : 800 UBMS (8268) Consumer may request for exchange with a new and fully compliant model or, if exchange is not possible, then refund the paid price. |
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