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Breadcrumb
Jeep
Recall of (WL) Jeep Grand Cherokee and Grand Cherokee L Model 2021-2023
23 May 2023
| Product Category | Vehicle |
| Agent | ALFuttaim Trading Enterprises |
| Contact Number | 8001222 |
| Product Description | WL Jeep Grand Cherokee / Grand Cherokee L |
| Year of Manufacturing | 2021 - 2023 |
| Country of Origin | USA |
| Number of Units | 1162 |
| Defect Description | the eCall system is operating incorrectly due to several factors including vehicle hardware, software, missed processes, and communication-based issues which may cause the vehicle to not comply with regulation UAE.S 5019:2018 Motor Vehicle – “eCall” Emergency Calls Technical Requirements. If the eCall system is inoperative and the vehicle is in an accident or an occupant of the vehicle is experiencing a medical emergency, then the risk of injury or severity of injury may increase to those requiring medical assistance. |
| Procedure | The recall action to inspect for presence of eCall speaker and install an eCall speaker if missing followed by an update of the Telematics Box Module (TBM) software. This will be done free of charge. |
Communication Channels
Call centre and customer protection
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Ministry of Economy's Unified Number
800 1222
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Page was last updated on:
02 May 2025 3:49:03 AM
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